FAQs

FAQs

Why should I choose VAKs over any other tuition company?

VAKS is about providing a holistic approach to your child’s education. Our focus is on building key skills and techniques in a safe environment that allows a child’s confidence to grow, their ability to be tested and for appropriate support to be given when needed. The small group sizes mean that your child receives meaningful attention from our tutors and our consistent methods enable our tutors to monitor your child’s progression carefully, not just in terms of marks but in terms of confidence and attitude.

Our tutors work with children from the ages of 4 to 18, meaning that our students receive the best in educational support from teachers who know them well and who they trust. This gives us the ability to be flexible to individual needs and create a safe space for children to explore the strength of their skills in order to achieve their full academic potential.

To see exactly what our students think of us, please visit the What People Say page.

I am interested in sending my child to VAKS - what do I do?

Let us know! If you are interested in what VAKS has to offer your child, you can reach us by calling 0800 404 8172 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

A member of our friendly and experienced team will then be able to go through your requirements with you and make an appointment for a primary assessment at a centre near you. All assessments are free of charge.

What happens during an assessment?

An assessment is just a simple test to verify your child’s skills in Maths, English or Science. This helps us to understand what areas they are strong in and where they may need more attention. Assessments are very informal and provide a baseline for your child to work from. Whatever the assessment score, we usually see an improvement within six weeks of attendance at VAKS.

What happens after the assessment?

After the assessment, you will be given full feedback on your child’s performance and a suggested action plan will be outlined for helping your child to reach their full academic potential. Usually an assessment score helps us to place your child into the course that would benefit them the most with others who are working at a similar level.

I'm worried my child may have SEN (Special Educational Needs) - can you help?

Absolutely. We have a series of Assessments that are specially designed to highlight potential issues such as Dyslexia, Dyspraxia and Dyscalculia. Our policy is always that these needn't be a barrier to your child’s learning but it is important that it is recognised early. At VAKS, your child is given the extra time and attention they need to become confident when it comes to reading, writing and numbers. We have a very positive past history with children who have had SEN and Delayed Speech Development.

What provisions are made for those with SEN?

Our team are experienced in working with children with Dyslexia, Dyspraxia, Dyscalculia, Delayed Speech Development, speech impediments and autism. At VAKS, we understand that every child that comes to us is an individual with their own specific needs. It is our policy to always do our best to meet these needs in a way that is both positive and beneficial.

In order to do this, we have a group of outside professionals who operate externally to VAKS and provide us with advice and tools to best meet the needs of the children we teach.

How do the sessions work?

All sessions range from an hour to two hours in length and are in taught in small groups. All our courses follow the National Curriculum and are written by our in-house Maths, Science and English tutors in a way that makes each lesson informative, engaging and fun. Every session will cover a key topic such as Poetry, Fractions or Electricity and gives children the opportunity to test out their knowledge or to re-consolidate what has been covered in class all whilst learning new information.

Do I need to book my child’s sessions?

Once you have confirmed your child’s attendance on a course, they will be registered for the full term-period (12 weeks) and you will be charged per session. However, please let us know if for any reason your child cannot attend a session.

What happens if my child misses a session?

If your child is unable to attend a session, we will endeavour to provide another appropriate time slot at a time when our tutors are free. This could be mean the session takes place on a different day or at a different time/centre. Unfortunately, we are unable to offer refunds for any missed sessions.

How often can my child attend?

Our sessions take place on Saturdays from 9am until 1pm and on Mondays, Tuesdays, Wednesdays and Thursdays from 4pm until 7pm. Children can attend any of these sessions.

What resources will be provided by VAKS?

VAKS will provide stationary and learning tools for the children during sessions including counting blocks and flashcards. Our courses also call for certain book bundles which can be purchased at our Bookstore. We will also provide organisational folders and notebooks, the cost for which will added to your first bill. Any additional books will be invoiced directly to you.

What is the ratio of children to tutors?

Group sizes may vary but our class sizes consist of no more than 8 children to each tutor. Should a group exceed this number, an extra tutor will be assigned. We also have a highly experienced support team in place to provide one-to-one assistance throughout each session for any children require extra help.

Will my child have the same tutor throughout their course?

Yes, excluding instances of illness, emergency or holiday.

How will VAKS monitor my child’s progress?

VAKS has several methods in place to track and monitor your child’s progress. Immediate feedback is given by our tutors, who record your child’s performance in every session including what topics were covered, the quality of the work and also your child’s demeanour (i.e. whether they were anxious/tired/excited/enthused) This information is fed back to you directly through the feedback slips your child will receive at the end of each session and is also uploaded onto our PARENT PORTAL so that you can look back and see your child’s progression. We also monitor development and progression through Session Assessments and a final assessment at the end of every term.

What days are VAKs open?

Monday, Tuesday, Wednesday, Thursday, Saturday

Do you operate during school holidays?

During the school holidays we run optional revision courses and special preparation courses for those about to sit their 11+/GCSEs/A Levels. We also provide bolt-on classes such as Creative Writing, Careers Advice Sessions, Revision and Study Skills, Times Table Club, Professors’ Club, Book Club and the Spelling Bees Club.

Does VAKS offer a discount for siblings?

Yes, we offer a 10% for siblings. We also give you one free session every time you refer us to a friend.

What security does Vaks put in place to protect my child / child’s information?

All our information is protected under the Data Protection Act, our tutors have all been subjected to DBS checks and our facilities are located at reputable local schools.